At SUCULENTA BEACH, we have drafted this policy to explain how we will handle your data. Before checking the corresponding boxes to give your consent, please review this policy, and if you have any questions, contact us.

When you fill out any form, you will give your consent by checking the boxes. However, if you contact us directly or call us, we will process your data based on the legitimate interest of responding to your inquiries.

Below, we explain how we process your data in compliance with personal data protection and e-commerce regulations:

NIF/CIF: B02981579

Address: Calle de la Marina nº 62 07108, Port de Sóller. Illes Balears

Email: laura.perez@mboholding.es

Website: www.suculentaportdesoller.com

Here is a list of the data we may need and process during our relationship:

• • Identification and contact details (name, surname, email, postal address, phone, IP address, image only if you give written permission). This data is necessary to contact you and for administrative purposes.
  • Data of minors: SUCULENTA BEACH does not process data of minors.

A) Cumplir la prestación del servicio, así como las labores derivadas de esa relación (facturación, gestión de reclamaciones, asistencia al cliente…).

• • Duración: Este tratamiento de datos tendrá la misma duración que el servicio proporcionado y, una vez que llegue a término, mantendremos tus datos bloqueados, sólo para atender responsabilidades legales (normalmente son 5 años desde la fecha de alta del paciente).
  • Base legítima: la relación contractual, en este caso la persona no puede oponerse al tratamiento de sus datos, ya que responde a un requerimiento legal.

B) Email: To respond when you write directly to any corporate email of SUCULENTA BEACH S.L. and assist with your inquiry.

• • Duration: As long as the stated purpose lasts, keeping the email for one year for possible justifications and service follow-up.
  • Legal Basis: Legitimate interest and pre-contractual relationship to respond to direct inquiries to corporate emails.

C) To understand your preferences and analyze your web browsing. We do this through cookies, which provide tools to understand how you use our site and improve it. We will also analyze data such as the pages you visit, the device you use, and where you spend the most time on our site.

• • Duration: As long as consent is provided.
  • Legal Basis: Your consent when you first access the site, which can be configured or withdrawn at any time through the cookie manager. For more specific information on our website’s cookies, click on the cookie policy.

D) Commercial communications to SUCULENTA BEACH S.L. clients. We may send you advertising communications about SUCULENTA BEACH S.L. services and products, by any means, related to the services you contracted. Each communication will provide the option to opt out of receiving further such communications.

• • Duration: Until you request to unsubscribe.
  • Legal Basis: Contractual relationship, Article 21.2 of Law 34/2002, of July 11, on information society services and e-commerce (LSSI). If you are not a client, direct consent will be required by checking the box to receive advertising and updates on our services.

E) Communications through instant messaging. We may offer the possibility to access instant messaging services such as WhatsApp. Please note that these applications are regulated by their own privacy policies, so we recommend using them only for general inquiries that do not involve the exchange of personal data.

F) SUCULENTA BEACH S.L. social networks. We are all about action and adventure, which is why we have various profiles that you can follow to stay informed about our activities. Keep in mind that these platforms are regulated by their own privacy policies, so we cannot guarantee the security of your data. That’s why we will always try to contact you via DM (direct message) for any pending inquiries or transactions.

We may make recommendations to enhance your experience, but we will NEVER transfer your data to any third party. We do have service providers who assist us; they will not process or communicate your data on their own. They will only store or delete it according to our instructions and confidentiality agreements.

• Provide the mandatory data for contracting or inquiries: SUCULENTA BEACH S.L. will indicate on both web and physical forms which data are mandatory by marking them with an asterisk (*) or other symbols. If you do not provide this data, you may not be able to complete your inquiry or service contract.
• Responsibility for the provided data: The data you provide must be true, up-to-date, and complete. You are responsible for notifying us of any changes or errors to guarantee the service.
• Responsibility for third-party data: If you provide data for a third party, for example, when giving a gift or surprise, you must ensure you have their consent.

SUCULENTA BEACH S.L. commits to maintaining complete confidentiality of your personal data, communications, and any information derived from our relationship, adopting appropriate and updated security measures. These measures will be implemented by any employee or provider of SUCULENTA BEACH S.L., ensuring your data’s security.

You will always have control over your data. We will provide all necessary information so you can decide what we can and cannot do with it.

Additionally, current data protection legislation grants you several specific rights, which we explain here:

• Access your data to know the personal data we have on file.
• Request the rectification or deletion of your data when inaccurate or no longer necessary due to the resolution or non-execution of a service.
• Request the limitation of data processing: only the necessary data will be retained for fiscal purposes regarding liability prescription.
• Data portability: collect your personal data to transmit it to another data controller.
• Object to the processing of your data, unless necessary due to contractual reasons or legal obligations.
• The right not to be subject to decisions based solely on automated processing, when applicable.

How to exercise your rights: You must provide a copy of your ID to verify your identity, and send your request to SUCULENTA BEACH S.L., with CIF B02981579, at Calle de la Marina nº 62, 07108 Port de Sóller, Illes Balears.

You can also email any questions or complaints regarding data protection to laura.perez@mboholding.es.

Response Time: We have one month from receiving your request to respond. This period may be extended to two months depending on the complexity or volume of requests, in which case you will be informed.

You may also withdraw your consent at any time without affecting the legality of the processing before the withdrawal.

If you are not satisfied with how we handle your rights, you may file a complaint with the Spanish Data Protection Agency regarding your personal data processing.

SUCULENTA BEACH S.L. may update this policy at any time due to changes in legislation or the website. We recommend reviewing it regularly to stay informed about how we process your data.

The last review was carried out on 12/12/2024